What you will learn
In this interactive, fast-paced workshop, you’ll leverage techniques to learn how to practice active listening.
Increase empathy in the workplace with active listening exercises and body language awareness
Learn the difference between “listening to respond” and “listening to understand”
Leverage active listening techniques to prevent you from interrupting or responding too quickly
Use both verbal and nonverbal communication to put speakers at ease
Learn how to be a sounding board for colleagues as they work through difficult challenges