While a collaborative approach to conflict is the most time, labor, and emotionally-intensive approach, it strengthens interpersonal relationships within a team by laying down a foundation of trust and empathy, making it easier to solve problems in the future.

Try this Oak and Reeds exercise for two to four people to have an in-depth discussion about conflict, discover which conflict modes participants are most comfortable with, and exploring which modes are appropriate for every conflcit.

Conflict occurs when people perceive that their goals, interests, needs, or values are threatened. Conflicts at work are a necessary and normal part of doing business.